I’m Bill Burns, Chief Trust Officer and VP of Business Transformation for Informatica. I’ve been working with Agari for about six years at previous companies, introducing them to solve specific problems and now I’m bringing Agari into Informatica to solve different problems.
Over the course of the last few years, I’ve had a couple different challenges that I’ve had to implement Agari for, both at different companies with different problems. At one company I was dealing with mass account takeover or phishing problems. They were trying to steal our customer credentials. At another company we had business email compromise, so we had executives being spoofed and sending emails to other executives and trying to coerce them out of employee W2 information. But we had a unique solution in each case that was dramatically reducing the problem.
I guess the biggest solution that we got, or the biggest benefit we got from deploying the Agari solution is that we got visibility. We got visibility into the attack space. We got visibility into how inconsistent some of our enterprise controls and governance were applied.
Having that holistic approach was the first part of our solution. And then being able to actually automate responses or get more details about the emails that were being sent and imposing upon us or treating us as an impostor as opposed to treating the other guys, the impostor. We got visibility and reaction into the fraudulent messages.
I think some of the features that we’re looking for from Agari is that cutting edge research, that visibility into what attacks are going on at other companies that I may not be able to see, so being able to see what other companies are being affected by. I know that as a larger ecosystem that is supported by Agari I’ll get the benefit of those solutions and those attack patterns so that I hopefully will be more resilient to them as opposed to experiencing them for the first time.
A lot of the good cybersecurity solutions out there are flexible. They aren’t point solutions that are hardwired or are running on a blacklist model. The Agari solution, it’s very simple to look at from a usability standpoint, from a console perspective, but under the covers there’s some really sophisticated logic and analysis going on with large datasets. That gave me more confidence that the solution is more flexible and more resilient as opposed to a brittle sort of hard coded blacklist solutions.